Terms & Conditions

Full payment will be taken 2 days prior to arrival.

CANCELLATION POLICY: Minimum 48 hours (1st night). Cancellations or changes to bookings must be made at least 48 hours prior to the check in date and time or you will be charged the full amount of the first changed or cancelled night.

All clients under the age of 18 must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship, if requested upon check-in.

Credit Card Surcharge Fees

Please note that there is a non-refundable Credit Card Surcharge Fee for the following credit cards:

  • American Express - 1.8%
  • Diners Club - 2.95%
  • Mastercard - 1%
  • Visa - 1%

Other Terms & Conditions

Quayside Port Macquarie requires a $200 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.